Twitter Part 1: More than just noise
When talking to business people about social media, there is one thing they all agree on: They don’t “get” Twitter.
They say it’s a bunch of noise. Some say they don’t want to know what folks had for breakfast (More about that in a minute). They don’t see any tangible business benefit from using it.
I understand some of their concerns. There are plenty of idiots on Twitter. I love the idiots who look at the Trending Topics and then try to fit as many as possible into 140 characters. I love the idiots who have 5,000 followers and have yet to post a single tweet. And I especially love the idiots who spam about such exciting things as all-natural teeth-whitening.
I could go on. But there are idiots everywhere online. Locally, all you have to do is check out some of the comments on ajc.com’s sports or political blogs to know there are plenty of people who need an outlet for whatever venom or half-truths they need to share.
Why should Twitter be any different? Yes, there’s a lot of noise. Yes, there are hucksters. Yes, there are annoying Justin Bieber fans compelled to make him a Trending Topic several times a week. (Note to Justin: Can’t you just take them with you back to MySpace? Please?)
But there are other qualities that make Twitter a necessity for me, and should make it essential for many, if not most, business people. We’ll keep it simple today and not go into all the specific ways Twitter can help your business.
First, you have complete control on Twitter over who you follow and — very important — who follows you (once you get them to follow you, that is.) Don’t want to read the idiot offering whiter teeth? Block them.
Second, no matter what your profession, you will get access to the most cutting-edge and current information through Twitter. I promise you, while there may still be a few good discussion groups on LinkedIn, you will find superior information on Twitter. Why? Because that’s where the best minds are. After reading Twitter, LinkedIn seems so . . . 2005. I subscribe to countless RSS feeds, so that I can keep current on different subjects, including, obviously, social media. Yet every day Twitter brings me a new, and timely, information source — a blogger I haven’t read or a point of view I hadn’t considered. I wouldn’t have the competitive edge in my business without the intelligence Twitter users provide each day.
Third, Twitter users are more receptive to business messages, far more than on other social platforms. Studies indicate that at least 20 percent of the messages on Twitter relate to branding. Think you could get away with 20 percent of your Facebook status updates related to your business? I think not.
Now about that tweeting about breakfast complaint. What have been the top topics on Twitter this week? President Obama’s State of the Union speech hit 9,000 tweets per minute, while the iPad launch reached 7,000 tweets per minute, according to Retrevo’s Tech Buzzmeter. By comparison, topics such as Britney Spears get about 10-20 tweets per minute.
So much for breakfast, or celebrity, tweets. Next, we’ll take a look at another Twitter misconception — that it is peaking. Then we’ll delve more into some not-so-well-known ways Twitter can help your business.
Hope you had a great week. Have questions about Twitter? Give us a shout.
Atlanta leads in Facebook growth, No. 3 in registered users
It’s official. Atlanta had the highest U.S. growth rate for Facebook users in 2009.
iStrategyLabs, the digital marketing firm which has been tracking Facebook’s growth since October 2007, reported that the Atlanta area had a 267.6% increase between Jan. 4, 2009, and last Monday. We blogged in July about Atlanta’s phenomenal growth, noting that the metro area had jumped to No. 2 in registered users behind only New York. However, Los Angeles, which experienced its own 240.6% growth, surged to No. 2 over the second half of the year.
Atlanta, as of Jan. 4, had 1,967,720 registered Facebook users, compared to New York’s 2,934,580 and L.A.’s 2,166,840. Atlanta slightly edged Chicago. (See full chart here.)
One can quibble about the value of numbers, especially if accounts are inactive, but if you own a business in metro Atlanta, one point should be clear: Your customers are on Facebook. And while the demographics aren’t broken down for Atlanta, growth is strongest nationally in the 25-34, 35-54 and, especially, 55-plus markets. Sounds like your customers, right?
Facebook provides a unique opportunity for Atlanta area businesses to connect with customers and potential new ones. Don’t know where to start? Don’t have time for Facebook? There are plenty of qualified consultants or marketing firms who can help.
Strike now while it’s hot.
