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Sep 30

Are LinkedIn Groups relevant any more?

Posted on Wednesday, September 30, 2009 in LinkedIn, small businesses, social media, social networking, spam

One thing many social media consultants will tell clients is that LinkedIn Groups are important for business people to establish themselves as thought leaders or experts in their business. For starters, they’ll say: Get on LinkedIn, join a Group and start a discussion topic. They’ll show you the little trick where you write a question and than add  “Comment here or join the discussion on my blog …”

There was a time when that tactic might have driven significant traffic to your Web site. Or posing a question might have actually led to a good discussion.

There may be some Groups on LinkedIn where quality discussion takes place. However, those places are few and far between. Many people tell me they no longer open e-mails from the Groups. I’m about to join them.

What’s happened? LinkedIn Groups have mostly been hijacked by self-promoters whose idea of “discussion” is to endlessly promote their “free” seminars, blogs, products and themselves. My interest, naturally, has been social media, but there is very little “discussion” in those groups. There are plenty of people, though, who want to “help” me with their pitches, which they have the gall to present as discussion.

This morning, I received an e-mail from someone obviously involved in setting up a Group, inviting me to their “free” teleseminar. The e-mail subject line said it was an “announcement” from the Group. They said to hurry, seats are filling up fast. Impressive, since just recently this same individual was spamming me with another free session, and the seats were going quickly. I have serious ethical issues with an e-mail coming from a Group with an individual using the Group name to tout his business. Where is LinkedIn on this?

Another problem with LinkedIn Groups is that it’s hard to find true discussions that are all that informative. I can only speak for social media topics, but I can tell you most of the talk there is behind the curve. I find much more valuable — and current — information on Twitter or elsewhere. Yes, there are tons of spammers on Twitter, but I have the flexibility to unfollow or block users if need be.

Sorry, LinkedIn, no disrespect. I still think there is great potential for businesses in using the social networking site to grow connections and get introductions. They’ve established clear guidelines in that section of LinkedIn and crack down on people who violate the rules. (I also still think the Advanced Search feature is a goldmine of business intelligence.) However, I can no longer recommend that business people join Groups unless their business is a rare case where the self-promoters haven’t already poisoned the atmosphere.

Small businesses and professionals, what do you think? Are LinkedIn Groups relevant any more? Do any help you in your business?

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Aug 2

The Rarity: Finding the no-spam zone

Posted on Sunday, August 2, 2009 in Facebook, LinkedIn, Twitter, spam

Peter Madden had a clever piece on AdAge on Friday, a primer on the seven personalities of Facebook users. Read his full piece for all his witty comments. Quickly, his seven Facebook user categories:

1. Super Moms.
2. The Thing.
(Updates on what thing they’re into)
3. BraggaBROcious.
(Male or female, they brag about their lives)
4 and 5. Emotionally Yours and Constant Contact (Obvious)
6. The Drinker/Eater
(Also obvious).
7. Honored Mom/Dad
(Tommy scored two goals!)

Readers added their own, including the Facebooker who never updates their status — The Observer or The Lurker. Others pointed out inept marketers who don’t know how to use the site. (Of course, one marketer couldn’t resist plugging his own site.)

Peter has inspired me to work on my own lists for Twitter and LinkedIn personality categories. Your ideas are welcome.

Here’s just a few for each site to get started. Moving forward, we’ll certainly focus on more than just the clever putdowns, even if they are more fun.

Twitter:

• The Strafer. The user who can’t resist five or more tweets at the same time. Guess they think that this is effective marketing. I call it hit the Unfollow button.
• No-Free Lunchmate. The marketer who plugs “free” things, which invariably cost something, at minimum your e-mail address.
• The Forgetful. The user who teases the same content constantly — usually their own.

LinkedIn:

• The Conversational Spammer. The user who turns every appearance in a Group, Ask A Question, or Answer A Question into a pitch for his services.
• The Expert’s Expert: The user who spends as much time calling themself an expert as he/she does communicating on the site.
• The Forgetful. See Twitter above.

Again, we’d love to hear your suggestions. Yes, you’ll find teases to this post on Facebook, Twitter and LinkedIn, but notice the lack of spam or any sales pitch.

There’s a name for that category in social media, too. It’s called: The Rarity.

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